Privacy Policy
How we collect, use, and protect your personal data.
Last updated: 2025-01-01
1. Who We Are
Lamio is a full-stack digital agency registered in Barcelona, Spain. We provide web development, mobile app development, Smart TV applications, and cloud infrastructure services.
Our registered address is: Lamio SL, Carrer de l'Exemple 42, 08001 Barcelona, Spain. Data controller contact: privacy@lamio-cloud.com
2. Data We Collect
We collect personal data only when you voluntarily provide it through our contact form, newsletter subscription, or project enquiry process.
- Name and email address (contact and newsletter forms)
- Company name and project description (project enquiries)
- IP address and browser data (automatically, via server logs and cookies)
- Usage data (pages visited, time on site, via analytics)
3. Legal Basis for Processing
We process your data under the following legal bases:
- Consent — when you fill in a form or subscribe to our newsletter
- Legitimate interests — for analytics and service improvement
- Contract performance — when we process data as part of delivering a project
4. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and provide requested services
- Send our newsletter (only with your explicit consent)
- Improve our website and services through analytics
- Comply with legal obligations
5. Data Sharing
We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers strictly necessary to operate our services:
- Email delivery (Resend / Postmark)
- Analytics (Plausible Analytics — privacy-first, no personal data stored)
- Cloud hosting (AWS / Vercel — data processed within the EU)
6. Cookies
We use strictly necessary cookies for site functionality and optional analytics cookies. See our Cookie Policy for full details.
7. Data Retention
Contact enquiry data is retained for 2 years from last contact. Newsletter subscriber data is retained until you unsubscribe. Project-related data is retained for the duration of the contract plus 5 years for legal compliance.
8. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ('right to be forgotten')
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Spanish Data Protection Authority (AEPD)
9. Contact Us
To exercise any of your rights, or for any privacy-related enquiry, contact us at: privacy@lamio-cloud.com
We will respond to all requests within 30 days.